How long will my order be ready for shipment？
It will be shipped within 30~60 days.
Some in-stock items will be shipped directly from Hong Kong within 1~2 weeks by our cooperative agent.
Which courier will carry my order？
Packages will be carried by SF Express or EMS.
However, due to the different conditions of the destination, maybe difference.
Can I upgrade my carrier into DHL？
Yes. Please purchase the Shipping Upgrade item in our store. We will change it for you.
And our logistics agent will choose a fast and safe company based on the destination, which means it may be shipping by UPS or Fedex instead of DHL.
The skin of your doll is closer to which company’s color？
Please note the latest skin tone sample images, some colors are unique to our style and aesthetic.
Similar colors to other companies will be specially marked
Do you accept custom Faceup？
We do not accept customization, only the standard company faceup of each doll is available (as the product pages show).